Here at ZoZoMusic.com, we believe that "Today's satisfied customer, is tomorrow's loyal patron." That's why our number one priority at ZoZo Music is to make certain that every customer, is a satisfied customer. We know that the level of customer service and support is just as important as the price and quality of the product. We also realize that you have an endless amount of choices on where to purchase your gear. We want to help make that an easier choice for you.
Selecting and purchasing a product online can be a very difficult process. ZoZo Music is here to make that process as smooth as possible by offering a large selection of products, unbeatable prices and the "ZoZo Music Advantage" that guarantees customer satisfaction with every purchase! The "ZoZo Music Advantage" allows our customers to make each purchase with comfort and confidence. From our knowledgeable customer service oriented staff, to our unbeatable low prices, ZoZoMusic.com is sure to please.
Check out some of the features offered by the "ZoZo Music Advantage" and make the decision on where to purchase your gear....an easy one!
ZoZoMusic.com is proud to offer some of the lowest prices in the industry. If you find a lower advertised price from any authorized U.S. dealer, we'll try our best to match or beat it. We also offer a "30-day Lowest Price Protection Policy". If within 30 days of your purchase, you find an authorized dealer advertising the same product for a lower price, we'll refund the difference. For more information, click here.
30 Day Hassle Free Returns
We are committed to providing our customers with the highest level of service and value! We stand behind the products we sell and we offer an excellent return policy to ensure your satisfaction! If for any reason you are not 100% satisfied with your purchase, you may return the merchandise within 30 days for a complete refund of the merchandise price, no questions asked! For more information on our return policy, click here.
Reward Points - "ZoZo Points"
At ZoZoMusic.com, we truly value and appreciate your business! To show our appreciation, we offer Reward Points, that we like to call "ZoZo Points", that are earned with each and every purchase made through the website. Phone orders and walk-in's do not receive ZoZo Points. Our valued customers automatically earn one "ZoZo Point" for every dollar spent at ZoZoMusic.com. Phone orders do not qualify for ZoZo Points. Every 100 "ZoZo Points" earned, is converted to $5 of store credit, to be used at ZoZoMusic.com on any following order. "ZoZo Points" can be saved over time and used on any future order(s). "ZoZo Points" never expire and absolutely no minimum order is required to earn or redeem them. Simply login to your ZoZoMusic.com account in order to check the current status of your "ZoZo Points". You can easily redeem your "ZoZo Points" during the checkout process. Quick and Simple!
A $500 purchase earns you 500 "ZoZo Points", which equals to $25 towards a future purchase of any item available at ZoZoMusic.com.
"Tell A Friend" Referral Points
We appreciate your "word of mouth" advertising, so as a small thank you, we now offer Referral Points! You have the opportunity to earn 100 "ZoZo Points" ($5 Store Credit) every time you refer a new customer that places an order on ZoZoMusic.com. Create a referral by clicking the "Tell a Friend" link located on every product description page and ZoZoMusic.com will track the referral. If the new customer places an order, you will instantly receive 100 "ZoZo Points".
Can't decide what to buy for a gift? Get them a gift they can actually use! The gift of Music! Gift certificates are one of the most popular retail gift items in America. Our Gift Certificates are special Pin Numbers that can be redeemed at the time of purchase. The full balance does not have to be used all at once. If you do not use the full amount, any amount remaining will be held until you're ready to use it. The Certificate is good for one year from the issuing date and can be redeemed online or over the phone.
At ZoZo Music, we pride ourselves on having some of the quickest and safest shipping in the industry! All items are professionally packed with the utmost care to ensure a safe trip! We make every effort to ship your product out as soon as possible. Most orders received by 3pm Central time, are shipped the same day! In an effort to provide our customers with the lowest possible prices, we are currently offering free shipping on ALL orders! For more information on our shipping policies, please click here.
ZoZo Music is currently based in the state of Texas. Subsequently, we are required to charge applicable sales taxes to Texas residents only. Customers residing outside of Texas will NOT be charged sales tax.
Full Manufacturer's Warranty
ZoZo Music is an Authorized Dealer for all new products we sell. This means that all products purchased from ZoZoMusic.com carry the full manufacturer warranty.
ZoZo Music is a proud member of the National Association of Music Merchants (NAMM). NAMM is the largest US-based trade organization for companies in the music products industry. Its mission is to unify, lead and strengthen the global music products industry and to increase active participation in music making. This mission is supported by music product retailers, manufacturers, distributors, wholesalers and publishers located in the United States and in more than 100 other countries.
Ebay Platinum Level Power Seller
ZoZo Music is a trusted, longstanding, Platinum Level Power Seller on Ebay. We offer top quality products at the lowest possible price in a variety of marketplaces for your convenience.
ZoZo Music is ID Verified. "ID Verify" is a process provided by Equifax Identity Verification, that establishes proof of identity, helping both businesses and customers trust each other. During the ID Verify process, Equifax confirmed our identity by cross-checking our contact information using consumer and business databases. The ability to authenticate the identity of a business is crucial in today's environment. We are a well established company, so you can shop with complete confidence!
ZoZo Music is a proud member of Square Trade and is Square Trade Certified. SquareTrade verifies each Member's identity and/or contact information and we, as members, have committed to meeting SquareTrade's high selling and customer service standards. SquareTrade established a reputation for integrity as an industry-leader in online merchant verification and dispute resolution, and holds several patents for innovative programs designed to make online shopping safer for the average consumer. SquareTrade is also the largest independent warranty provider in the world. Established in 1999, SquareTrade has received numerous awards and global recognition from the World Economic Forum as a technology pioneer and led presentations at the United Nations and the Federal Trade Commission in Washington D.C.
Great Products, Better Prices And The Best Customer Service
ZoZo music is a family owned business that is dedicated to providing musicians with the highest quality products at the lowest possible prices. We carry many of the traditional brands, brands whose names and reputations are tried and true, as well as unique brands that are often difficult to find. Our team here at ZoZo Music is always eager to help with any questions or concerns you may have, so that you can feel 100% comfortable with your purchase. Our goal at ZoZo Music is to provide you with the tools you need to make the music you love, at a price that you'll love even more. For more information about us, click here.