Name: Dennis Perkins
Testimonial: I recently purchased a set of roto toms and was pleasantly surprised just how friendly and knowledgeable the staff member knew about the toms. He went out of his way and bent over backwards to assist me with my purchase. Not only did I get my toms in pristine condition, they came way ahead of schedule. Kudos to ZoZo and their staff! !!!!
Name: Colin from Boston
Testimonial: These guys rock! After almost 2 months of constant misery dealing with Guitar Center, I called up Zozo and they solved all my problems within half an hour. Aaron and John were able to find a mandolin that everywhere else in the country had on backorder for months and they even got the mandolin shipped directly from the manufacturer's warehouse to my home! Some of the best customer service I've ever experienced. Zozo rules!
Testimonial: This was our first time ordering from ZoZo, I must say it has been a remarkable experience! The item ordered (wall hands for guitar) arrived in a matter of days! It was purchased as a gift, he was trully Impressed with item!! That you everyone at ZoZo!
Testimonial: I purchased an Oscar Schmidt OE30 hollowbody electric guitar. I was very surprised with the quality of the instrument compared to the price. probably the best value/cost ratio I've ever spent. this guitar is everybit as good as the higher priced Epi/Gib models but a fraction of the price. There was a transportation delay due to being out of stock but zozo's communications on that issue were good.
Name: Jo Lynne Sutherland
Testimonial: Hats Off To John!!! My Christmas order for my two Grandson's was chosen with your store. John made a dream come true, my grandsons drums arrived as he promised on Christmas Eve Day! I was not charged any extra charges! John also made my Christmas when that truck drove up in my daughter's driveway! He was very professional, but yet very personable! He treated me as though I were family! I called him "My True Christmas Angel"! It truly was a wonderful experience to deal with ZoZo Music Store! The kindness there will never be forgotten! Also, one of my Grandson's Dad, my Air Force son, was there to enjoy the Happiness. My son goes to Afghanistan in March for 6 months. The quality of the drums is AWESOME! I cannot believe the quality for such an awesome price.WOW!! I am truly in awe of my experience with ZoZo Music Store!!! They truly stand behind their word and products. I would not even consider dealing with anyone else! Also, I got Free Shipping on Christmas Eve!! Can you beat that!! God Bless you all, you could truly teach others! Simple word's aren't enough!
Name: BB Ness
Testimonial: I honestly couldn't ask for a better experience! These guys and gals are top-notch and easy to deal with. They were extremely helpful and answered all of my questions, which other shops failed to do. Once I placed my order, it arrived in 2 days, exactly as they said it would. The guitar is absolutely perfect and they even threw in a free cable and a free strap. I will definitely be ordering from ZoZo Music again. My new favorite guitar store. Thank you guys.
Name: Lisa Petersen
Testimonial: I, too, was impressed with Aaron. We haven't received the drum set yet but it's on its way. I appreciate the patience that Aaron had in working with me. We are in Alaska so going to Texas to sort out our drum set issue isn't an option! Thanks!
Testimonial: I was about to order my Takamine via amazon when I saw the ebay ad of zozo music. It has a make offer option so i emailed the company and asked for a price i couldn't refuse.. Aaron Weems gave me a very good deal on the Takamine GS430S and the Takamine hard case. The guitar was shipped inside the hard case which gave me peace of mind. The guitar came to NJ from TX in 4 days, just before my planned vacation. The shipping was really Fast! Kudos to Aaron and ZoZo Music for an excellent deal! Im so happy! And the guitar sounds perfect! It came with a inspection checklist which gave me the impression that the company ships the guitar fine tuned. Very very nice! Thanks again!
Name: G. King
Testimonial: I found your website while searching the web for a resonator guitar. You had the best price for a Recording King RR50-VS I could find and free shipping on top of that. So I pulled the trigger and order and was very happy when I got an extra $50.00 off for the Presidents Day sale, what a deal. The guitar arrived quickly and was packed very securely. It looks, plays and sounds better than I could hope for. Thanks, It was a pleasure buying from ZOZO Music.
Name: D. Stockton
Testimonial: I ordered a BC Rich Warbeast Trace Bass and it arrived today. Very smooth delivery with tracking. I couldn't be happier with the speed of delivery, customer service from ZO ZO, and the bass itself. This thing is Badazz!! Thanks guys! I'll be back!
Name: Harry Kellam
Testimonial: I am a Barbershopper and belong to a chorus of about 30 guys. I had an opportunity to purchase a PocketTunes pitch device from ZoZo Music and it became defective in about 6 months of light use. Told Aaron about it and it was replaced immediately and shipping included, No Cost. What a guy and what a service he is providing to us users out here. I am truly grateful for his service to his customers.
Name: Xan Johnson
Testimonial: After receiving a guitar from another place damaged, I found ZoZo's website and ordered another. I missed a voice mail about the item not being available, but a representative from ZoZo called again later that night to inform me of the problem and we resolved it by ordering a different model that was satisfactory. The extra effort by ZoZo to contact me will make me a future customer. Thank you for going the extra mile ZoZo.
Name: Gary Hitchings
Testimonial: I just want to say thankyou for my Ovation 2078 limited edition, it really is an amazing instrument. It was packed extremely well for a safe journey into Australia and was straight as an arrow when it came out of the case. I really wanted that guitar and was running out of options fast in terms of availability and shipping so I consider myself lucky you guys had one and could ship my way. A very special guitar indeed, it just oozes character. I've named her Lauren. Thanks heaps.
Name: Scott Brommers
Testimonial: You guys are to be commended for selling such a nice guitar at such a reasonable price. I am a house-bound Vet, and my money needs to be well spent...and you certainly surprised me with your "Eleca" brand. I've been sold some real dogs with false advertising. So Thank You for being such an honest enterprise. Your Friend, Scott Brommers. I have other friends that I will be steering your way. And hopefully, will do business with you again.
Name: Fred (a very happy customer)
Testimonial: You guys are legit. I ordered on Tuesday, spoke with Aaron on Wednesday, and my guitar, amp and case arrived on Friday. Absolutely incredible experience, great service and I would recommend ZoZo Music to everyone.
Name: Richard Marques
Testimonial: Just received my second order, it was small but received the same great customer servies provided on my guitar order. I'm in the bay area, northern Ca. we know music but for customer service ZoZo music not only has the product but takes care of business. I looking forward to a dream order I'll be placing with in about six months maybe sooner if finances permit. Again great job guys.
Name: Richard Marques
Testimonial: Just a note of thanks to both Aaron and Craig for all the help they give me on my Ovation Guitar order. Great customer service guys. And I'm going to pass on ZoZo Music to my son and friends. Again thanks for all the help and having what I wanted in stock.
Name: Guy Schalin
Testimonial: Hi, I wanted to thank you for your excellent customer service on our recent order. In fact my wife told me you called to apologize because of a numbering error on the guitar case we ordered. That was very nice of you to be proactive and call us and fix the problem before the case left your business. I really appreciate it.
Name: Stephen Bunte
Testimonial: These are outstanding people to do business with. I called with a problem about an order and it was like I was dealing with my best friend. Thanks ZoZo!
Name: Ray Gonzales
Testimonial: We just bought an electric guitar from this company. Walked right in and was serviced as soon as we entered. Came back in the afternoon with my son and made a purchase. Great company easy to work with and my fifteen year old is completely ecstatic. Thanks a bunch guys!
Name: Christopher Gates
Testimonial: Got the guitar and these guys actually exceeded my expectations! Packaged very very well, they even gave me a stand, gig bag, and a strap !!!! To Aaron at ZOZO ...your the man !!! Im sending all my buddies your way . Thanks
Name: Christopher Gates
Testimonial: Best price around and im a professional price shopper. Aaron was very helpful and did what he said he would do. As far as I am concerned these guys blow Musicians Friend and Zzounds away !
Name: Joe Doty
Testimonial: I want to say THANK-YOU to Aaron and his staff. I had questions about the Ovation Idea Guitar and Aaron was very helpful and knowledgable. He explained it very clearly for someone like me to understand. Plus I want to say that everyone at ZoZo's is very pleasant to deal with. THANK-YOU Aaron
Name: Judith Dustin
Testimonial: I just want to thank you for your help in ordering a drumset for my granddaughter's birthday. It arrived a day early. My son, who is a drummer, put it together for her and we surprised her with it today. It is her favoriate present! It is a quality set and I am sure will be fine for her as well as her little brother when he grows into it! You were very gracious in your assistance to me and I want to express my appreciation.
Name: Randy Doan
Testimonial: I just wanted to add a few comments about an order I placed over the internet last Sunday. Of course the store was not shipping that day, but by tracking my order, I found it had been shipped out by UPS the following morning and I received it yesterday, Wednesday. I couldn't ask for more prompt and efficient service. I will definitely shop ZoZo again, plus I earned 100 spending points on my order, (what a deal). Thanks ZoZo
Name: David Keong
Testimonial: I am very satisfied and impressed with ZoZo Music's prompt service. My order was shipped immediately and they even got UPS to send me the tracking info a few days later. Thank you Aaron, I will not hesitate to contact you should I need any instruments in future.
Name: Matt Lemon
Testimonial: You know this site is incredible just based on the functionality not to mention the beautiful design. I recommend ZoZo to the President!
Name: Melissa Long
Testimonial: I want to thank you for sending my order out so fast. I waited so late in the month to place my order for Christmas, and was worried that I wouldn't get it in time. I received it in time for Christmas with time to spare, and you made a little girl so happy. Thank You again.
Name: Deborah Terry
Testimonial: Hello, I just wanted to say thank you for making a little Christmas magic for my son. Saturday night (I think) he showed me a guitar he really wanted. I told him there was no possibility of getting it before Christmas in the hills of Tennessee. We ordered it expedited anyway and hoped for a miracle. I can't believe it came in the mail TODAY.!!! (monday,two days later, including Sunday). I don't know how you did it, but he will be so thrilled! So, Thank You, and Merry Christmas!!!!!
Name: Christine M.
Testimonial: Excellent attention to service. I mistakenly double ordered a 3 piece drum set through Amazon.com. I emailed ZoZo Music about the problem and my order was cancelled promptly and my card not even charged. I will use Zozo again. Thanks for the great service and saving me time.
Name: Bill Fahey
Testimonial: Stopped by the store location in San Antonio. Super friendly and knowledgeable staff. They listen to you and offer suggestions based on their professional experiences. Great prices, great staff, great experience - I look forward to working with Aaron and his staff again.
Name: Maria Gomez-Sanchez
Testimonial: They made it happen! With less than a week to purchase and receive a drum set in time for my son's birthday I contacted ZoZoMusic. Thanks to their diligence processing the order and making the shipment RIGHT AWAY my son got to enjoy his drums on his 4th birthday. The noise is driving me nuts but he is so happy. Thanks Aaron, great service!